Terms of Service

Version: 1.1 Last Updated: 20-06-2026

Welcome to stepienmarketing.online (the “Website”), operated by Maciej Stepien — Entrepreneur Individuel (“we”, “us”, “our”). These Terms govern your access to and use of our Website and our professional strategic marketing consultancy and digital business assets.

By using the Website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

Company Details & Contact

Legal Entity: Maciej Stepien — Entrepreneur Individuel

SIREN: 106 560 469

SIRET (établissement principal): 10656046900012

APE/NAF: 7021Z — Conseil en relations publiques et communication

Registered Address: 15 RUE Belliard, 75018, Paris, FRANCE

Customer Service: info@stepienmarketing.online (Response time: 1–3 business days)

Phone: +34 603 418 962

Website: https://stepienmarketing.online

Scope & Definitions

These Terms apply to all quotations, orders, and agreements regarding:

Strategic Consulting

Bespoke marketing, public relations, and communication strategy services.

Professional Digital Assets

Standardized professional resources, such as marketing frameworks, technical templates, and strategic documentation.

Technical Implementation

Consulting on digital infrastructure and communication tools.

Service & Asset Delivery

Consultancy & Projects

We acknowledge service requests within 1 business day. Timelines and delivery schedules are established per project milestone as agreed upon with the client.

Digital Assets

Upon successful payment, clients receive access to professional resources via a secure digital link or account dashboard.

Digital-Only

All services and assets are delivered exclusively in digital format; no physical shipping is involved.

Pricing, Currency & Payment

Currency

Prices are displayed in EUR (€).

TVA

In accordance with Article 293 B of the CGI, VAT is not applicable (“TVA non applicable, art. 293 B du CGI”), unless stated otherwise.

Payment

Generally required at the time of purchase for digital assets or according to the agreed milestone schedule for consultancy services.

Methods

We accept secure payments via bank transfer and major payment cards as listed at checkout.

Satisfaction Policy & Right of Withdrawal

We strive for the highest professional standards.

Digital Assets

For EEA consumers, we offer a 14-day satisfaction window for professional digital assets, even if accessed, to ensure the tools meet your professional requirements.

Consultancy Services

If you are not satisfied with the initial strategic phase of a project, contact us within 14 days for a pro-rata resolution.

Exercise

Email info@stepienmarketing.online with your request.

Refunds

Refunds are processed within 14 days using the original payment method.

For region-specific methods like Bancontact, which do not have a built-in chargeback mechanism, we resolve all issues directly with a manual refund or re-delivery of the service/asset.

Intellectual Property & Licence

All content, strategic frameworks, materials, and designs on the Website are the property of Maciej Stepien — Entrepreneur Individuel. Clients receive a professional, non-transferable licence to use the purchased assets and consulting outputs for their internal business purposes.

Warranties & Professional Standards

We provide all services to recognized professional standards in the field of Public Relations and Communication (APE 7021Z). We aim for maximum availability of our digital infrastructure.

Liability

To the maximum extent permitted by law, our total liability is limited to the amount paid for the relevant service or digital asset. We are not liable for indirect business losses or data interruptions.

Fraud & Risk Prevention

To ensure a secure business environment, we may verify transactions. If irregular activity is suspected, we reserve the right to temporarily restrict access or cancel an order with a full refund to mitigate risk.

Governing Law

These Terms are governed by French law. Any disputes that cannot be resolved amicably will be submitted to the competent courts in Paris, France.

Contact Information

Maciej Stepien — Entrepreneur Individuel

15 RUE Belliard, 75018, Paris, FRANCE

Email: info@stepienmarketing.online

Website: https://stepienmarketing.online

Phone: +34 603 418 962