Version: 1.1
Last Updated: 20-06-2026
This Policy explains how Maciej Stepien — Entrepreneur Individuel delivers professional digital assets and strategic consulting services purchased on https://stepienmarketing.online.
Please note: We are a service-based consultancy. We do not ship physical goods. All deliveries are conducted electronically.
Company Details & Contact
Legal Entity: Maciej Stepien — Entrepreneur Individuel
SIREN: 106 560 469 — SIRET: 10656046900012
Address: 15 RUE Belliard, 75018, Paris, FRANCE
Email: info@stepienmarketing.online
Phone: +34 603 418 962
Website: https://stepienmarketing.online
Nature of Our Delivery
All items and services offered are digital in nature:
Professional Digital Assets
Strategic marketing frameworks, technical templates, industry reports, and communication toolkits.
Consulting Services
Bespoke strategic advice, public relations planning, and digital implementation support.
Delivery Methods
Delivery occurs through one or more of the following secure electronic channels:
Direct Download
A secure link provided on the order confirmation page.
Email Delivery
Strategic documents or access instructions sent directly to your professional email address.
Client Portal
Secure account-based access to project workspaces or digital asset repositories.
Direct Transfer
For bespoke consulting, final deliverables (reports, code, or strategies) are delivered via agreed-upon secure file transfer methods.
Delivery Timeframes
Standardized Digital Assets
Access is typically granted immediately upon successful payment confirmation.
Consultancy & Bespoke Services
All service requests are acknowledged within 1 business day. Project milestones and initial strategic outputs are delivered according to the timeline established in the individual service agreement.
Confirmation
You will receive an electronic receipt/invoice via email immediately after every transaction.
Non-Receipt of Digital Assets
If you have not received your access link or professional assets within the expected timeframe:
Check your professional email inbox and spam/junk folders.
Verify that the payment transaction was successfully completed.
Contact info@stepienmarketing.online for immediate assistance. We guarantee the successful delivery of all purchased assets.
Technical Issues & Lost Access
In the event of a technical failure, expired download link, or loss of access to a secure workspace:
Contact our support team with your order or project ID.
We will verify your engagement and restore access or provide replacement links at no additional cost.
Proof of Delivery
Digital Assets
Successful transmission of the download link and/or account activation timestamp.
Consulting Services
Delivery of final strategic artefacts (reports, documents, or technical implementations) as confirmed via email or milestone sign-off.
Geographic Availability & Compliance
Our professional consulting services and digital assets are available worldwide, subject to international legal restrictions and sanctions. We utilize secure, industry-leading Payment Service Providers (PSPs) to ensure all transactions are compliant and protected.
Changes
We may update this Delivery Policy to reflect improvements in our digital infrastructure or changes in regulation.